Real People, Real Reviews
Prime customers have always been the best when it comes to communicating what makes Prime the best. Read what a few have said about their experiences at Prime. We think our customers are awesome!
We have purchased five cars from PRIME. In each case, the sales process has been fair, and the service department is exceptionally capable. Thanks to Mr. Pinckney for good work finding the 2015 FIT I wanted to purchase.
Ed Dailey on Google Reviews
We bought a Honda Odyssey at this dealership and we had a very good experience throughout the buying process. Our salesperson was Brian H. Brian was very helpful and courteous at all times. Our purchase was a bit complicated in that we wanted a very specific model and color that was relatively rare. The dealership did a great job tracking one down for me and Brian kept me up to date via email while they did their search. They did find the car and expedited the final purchase process with a minimum of hassle and no hard selling for extras that I knew I did not want. I would recommend Prime Honda very strongly.
janvdl on Edmunds.com
I don’t know about anyone else, but I do not buy cars because I want to…only because it is a necessity. Buying at Prime was a no nonsense, simple, straightforward experience. Every dealer should take lessons on their no pressure approach. They only wanted to get me into the car that was right for me. I felt in full control of the entire transaction and Prime made it nothing short of a pleasure to be buying my car.
Steivebmr on Edmunds.com
We contacted the dealership through the internet department and when we arrived we worked with Riley M. Riley was very professional and got us the answers we needed quickly and efficiently. This is our second vehicle from Prime Honda and both experiences been wonderful… We would not hesitate to recommend them to family and friends. If you are looking for a pain free and positive experience give Prime Honda a try and ask for Riley.
mts5 on Edmunds.com
My fiancée and I recently purchased a 2013 Honda Fit from Prime Honda and we couldn’t be happier with the customer service provided by Kara R. Prime advertises the lowest cost on the Fit anywhere in the area and there was no run around with the purchase price or over-aggressiveness to sell us extras that we didn’t need. Kara was extremely nice, very sincere, knowledgeable, eager to help, full of personality, nothing “salesy” about her approach at all. Kara makes it feel you like you are buying a car from a friend who is invested in your happiness. When we picked up the car, she even made us a special gift bag which was really thoughtful. Even in the most perfect car-buying scenario you will spend at least 3-4 hours at the dealership so it’s important to trust and even have fun with the sales associate you are working with. Kara is both fun and builds trust very easily. Bottom line – if you are looking to buy a car from a dealer who is straightforward we highly recommend visiting Prime Honda and if you want to it to be a fun, stress-free buying experience ask for Kara.
seanm_hondafit on Edmunds.com
I just bought a Crosstour at Prime and had the best car buying experience ever. I loved the new pricing strategy. I had done my homework but still was surprised to find that the sticker price was the lowest price I could get anywhere. Sales rep Steve Lander was terrific to work with and has been great on follow-through; the financial rep, Erik, was great, and Jeff and Daniel in the service department as well. Highly recommend Prime — and hope others follow suit on the pricing and friendly service
Anonymous on Google Reviews
Prime Honda was the first dealership I visited when looking to research and purchase my first car. I had done extensive online research and knew pretty much exactly what I wanted and how much I wanted to pay. Since it was my first time purchasing a car, I was definitely a little nervous about facing a high-pressure salesman and feeling overwhelmed, but I was so pleasantly surprised when Rachael Strauss greeted me at the door and guided me through the process. We test drove 2 cars, I told her exactly what I wanted and how much I wanted to pay, and she made it work–no haggling necessary. I walked away that very day with a new car and a car payment that was exactly what I had budgeted. Everyone, from bubbly and friendly Rachael to the people in finance, was welcoming and easy to work with.
Erin Liszewski on Google Reviews